Automated Office Professional: Performing highly diversified tasks, the business office professional must be proficient in computer software and business communications. Office professionals are necessary to the administration of services in various areas of an organization including finance, accounting, marketing, operations, human resources, customer service, sales and purchasing. The responsibilities of an administrator may include spreadsheet and report development, bookkeeping, and business administration, as well as playing a major role in the delivery of services to clients. Computer education and communication skills are essential to success.